05 December 2005

Date Set for TD Waterhouse Vote on Ameritrade Deal

  
Ameritrade Holding Sets Date to Secure Shareholders' Approval to Buy TD Waterhouse Group Unit

AP, 5 December 2005

Omaha, Neb. (AP) -- Ameritrade Holding Corp. has set a special meeting Jan. 4 to secure its shareholders' approval to acquire TD Waterhouse Group Inc.'s U.S. retail securities brokerage business for an estimated $2.9 billion.

Under the deal, Ameritrade shareholders would receive a special dividend of $6 per share on or near the expected closing date of Jan. 24. TD Waterhouse Group is a subsidiary of TD Bank Financial Group, which would receive about 32 percent ownership in the new TD Ameritrade.

Immediately after the deal closes, TD Bank Financial would offer to buy an additional 7.9 percent of outstanding shares at $16 per share.

Ameritrade shareholders as of Nov. 16 will have voting rights at the meeting, which will be held at Ameritrade corporate headquarters in Omaha.

Ameritrade said it has filed with the Securities and Exchange Commission the proxy statement that will be mailed to shareholders.

The agreement allows TD Bank Financial to have a maximum ownership of 39.9 percent for the first three years and a maximum 45 percent up to 10 years. Toronto-based Toronto-Dominion Bank and its subsidiaries are known collectively as TD Bank Financial Group.

Ricketts agreed to limit his family's ownership to 29 percent of the combined company for 10 years.

TD Bank Financial also will acquire Ameritrade's Canadian brokerage operations, for $60 million.

"Strategically and financially this allows us to become even more competitive within the industry," Ameritrade CEO Joe Moglia said in a news release.

The new company would be governed by a dozen board members from both original institutions and Ameritrade founder and chairman Joe Ricketts would keep his post. Ed Clark, chief executive and president of TD Bank Financial Group, would be vice chairman and Moglia would be chief executive officer.

But it was disclosed Monday that Ricketts' son Pete will not be president of the combined company, as had been announced in June.

Pete Ricketts has since begun seeking the Republican nomination for the Nebraska U.S. Senate seat held by Democrat Ben Nelson.

Kim Hillyer, a spokeswoman for Ameritrade Holding, said Monday that Pete Ricketts still will be on the board of directors for TD Ameritrade. The new president has not been disclosed publicly, and Hillyer could not say when that would occur.
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MetLife Maintains 2006 Guidance

  
Insurer predicts revenue and earnings growth in 2006 but investors were hoping for raised guidance

By Shaheen Pasha, CNN/Money staff writer, December 5, 2005: 1:59 PM EST

New York (CNNMoney.com) - MetLife Inc. expects to post 2005 earnings of $4.27 to $4.32 a share and 2006 earnings of $4.25 to $4.50 a share, driven in part by the insurer's acquisition of Citigroup's Travelers Life & Annuity and more growth in its international business.

Return on equity, however, should fall to 12. 4 percent to 13.1 percent next year on an operating basis, below its 2005 projected result of 14.4 percent to 14.6 percent. On a normalized basis -- excluding Travelers -- executives said 2005 ROE would have been 13.5 percent.

Speaking Monday at the company's investor day meeting in New York, MetLife's chief financial officer William Wheeler said his company would have earned about $3.80 a share without the acquisition of Travelers, which closed in July. The estimates were generally in line with MetLife's previous forecast.

Investors were disheartened by the outlook, sending shares of Metlife lower, although the stock recently rebounded from its lows.

"I think the issue is that they didn't raise their guidance as some people, myself, included, expected," said John Nadel, equity analyst at Fox-Pitt Kelton. "If it wasn't for the (interest) rate environment, I think the guidance would have gone up because the underlying businesses are doing very well."

Analysts, on average, expect 2005 operating earnings of $4.29 a share, according to Thomson First Call.

"Fundamentally 2006 should be a good year with good topline growth and solid underwriting margins," he said.

But Wheeler said the company does face some headwinds from the low interest rate environment that will compress its investment spread and bring down the yield on its general accounts.

But Fox-Pitt Kelton's Nadel said that the fact that the company isn't lowering its guidance despite its cautious views about the interest rate environment suggest that the company expects other areas of the business to outperform.

Executives were bullish about the prospects for the company's international business, although it only comprises between 8 percent to 10 percent of MetLife's overall earnings. -

William Toppeta, president of the company's international operations, said the Travelers acquisition opened up markets in established economies such as Japan and the European Union. He said the transaction allowed the company to broaden its reach in Brazil, China and Hong Kong and increased MetLife's international customer base to 15 million from 9 million.

"We're halfway to our goal of 30 million outside of the U.S. by 2010," he said.

Toppeta said the company sees 2005 operating earnings of $220 million to $240 million, up from $165 million in 2004.

He added that the company expects to invest $125 million in the international business next year, up from $87 million in 2005. Among its expected initiatives, MetLife will launch a wealth management business in the U.K. next year as well as a pension business in Mexico.

The company will also consider "opportunistic" acquisitions and join ventures going forward but only if potential deals will prove to be accretive for the company, he said.

For the fourth quarter, Wheeler said the company expects to earn 99 cents to $1.04 a share, hurt in part by the impact of Hurricane Wilma on its auto and home business, as well as an additional pretax cost of $66 million from the integration of the Travelers deal.

William Mullaney, president of the company's auto and home business, said the company is setting aside more money in its catastrophe budget to deal with the expectation of increasingly severe hurricanes going forward.

In addition, Mullaney said the company is buying more reinsurance, even as it expects reinsurance costs to rise, and MetLife will also reassess its exposure to catastrophe-prone areas.

"If there is overexposure, we will take steps to reduce that exposure," he said.

Looking ahead, he said the company expects Travelers to be "significantly accretive" in 2006, but MetLife does expect to incur another $40 million to $45 million in integration costs from the acquisition, largely in the first half of the year.
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Prudential - Running out of steam?

  
The insurance giant's stock has been on a tear this year, but it'll be tough to keep it going

By Shaheen Pasha, CNNMoney.com staff writer, December 5, 2005: 12:39 PM EST

New York(CNNMoney.com) - You can call Prudential Financial the comeback kid.

At the end of 2001, when other companies were shying away from the initial public offering market in the wake of the Sept. 11 terrorist attacks, struggling Newark, N.J.-based Prudential shrugged off its mutual corporate structure -- in which policy holders own the company and have a stake in its gains and losses. Instead, it emerged as a public company. At the time, it was earning just 4 percent above its net assets, hardly stellar for a measure known as return on equity.

But through the success of some well-timed acquisitions, and consistent growth in its retirement, annuities and international businesses, Prudential has emerged as a force to be reckoned with in the insurance industry.

Investors rewarded the company for its tenacity. In the last year alone, Prudential's stock price soared over 40 percent. As the year comes to a close, Prudential is touting a healthy $3.5 billion in excess capital. And the company plans to deliver on its promise of achieving a 12 percent return on equity by the end of 2005 -- giving analysts some reason to cheer.

But given Prudential's stellar run, is there room left for investors late to the game?

Analysts say don't bet on it.

"Prudential had a fantastic year, but it's hard to be optimistic about 2006," said Dafina Dunmore, equity analyst at Morningstar Inc. "The company had a lot of one-time events that bolstered its earnings, such as prepayment income from its mortgages."

But higher interest rates and expectations that consumers will slow down refinancing activity should put a crimp in that line of business. The company also benefited from unusually strong investment results in 2005, which may slow down next year, as well as a one-time reduction in tax reserves.

From a valuation perspective, the company's stock is trading above fair value at $69 a share, she said.

While the stock may have gotten ahead of itself in 2005, Dunmore, who currently has a "hold" rating on the company, said Prudential is still a promising investment for those with a long-term perspective.

And one factor that could make Prudential more attractive in the near-term is the possibility it will make an acquisition, analysts said.

Rob Haines, insurance analyst at Credit Sights, said the life insurance industry is ripe for acquisition -- and with a hefty amount of excess capital on hand, Prudential is in a particularly sweet spot to buy.

"The life insurance industry is facing a more competitive environment because banks are edging in on their traditional products and there is so much excess capacity," he said. "It makes sense at this point of time to try to generate scale through acquisitions to generate the growth that justifies the stock price."

In a research note in November, Citigroup analyst Colin Devine raised the possibility that Prudential may be interested in buying Philadelphia-based Lincoln National Corp. (Research) in order to acquire its variable annuity distribution platform as well as its Delaware Investment Management unit.

But Credit Sight's Haines dismissed the speculation, saying that a deal with Lincoln National – which announced a $7.5 billion acquisition of Jefferson-Pilot in October – would have too much execution risk and would likely prove to be a logistical nightmare from an integration standpoint.

A small-to-midsized acquisition, however, could bolster the company's scale without too much execution risk, he said, adding that Prudential's acquisitions of Cigna's retirement business and American Skandia, which specializes in variable annuities, have already proven to be a driver of profits.

A good track record with prior buys could go a long way with investors, Haines added.

But Vanessa Wilson, equity research analyst at Deutsche Bank, said the company doesn't need any acquisitions to grow next year. After a recent meeting with Prudential executives, Wilson said she expects the company to continue to grow its return on equity between 12 percent and 14 percent over the long term.

She said the company has a strong asset management business and should continue to see particularly strong growth in its international business, as Asia becomes a hotter market for asset management and insurance.

Wilson didn't rule out the possibility that the company will make strategic acquisitions in the future given its strong excess capital base. And she said opportunistic acquisitions in the international business and retirement segment would be particularly attractive. If the company makes accretive buys in the short term, it could boost her rating on the stock from the current "hold."

But for now, Wilson expects investors to face some limited downside on the stock price, with a price target of $75.

None of the analysts quoted in the story own shares of Prudential. But Deutsche Bank has an investment banking relationship with the company.
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Moglia Trumpets TD Buy, Cash Dividend

  
Forbes, Greg Levine, 5 December 2005

Caspar, Melchior, Balthasar--Moglia?

Like the three Biblical kings, Ameritrade Holding Chief Executive Joseph Moglia has gifts to bring--after his merger triumph is cemented.

Ameritrade Holding, which furnishes securities brokerage via Internet, wireless and other technological means, announced Monday that it's come to terms with TD Waterhouse. The latter is a wholly owned subsidiary of Canada-based Toronto-Dominion Bank, and the north-of-the-border financial services provider has agreed to sell its Yank arm, TD Waterhouse USA, to Moglia's firm.

Moglia has likely thrown down a gauntlet to Internet-trading rival E*Trade Financial, which once launched a takeover bid for Ameritrade.

In a statement, the CEO declared that "this is the right deal for Ameritrade right now." He depicted his company and its acquisition target as "two highly complementary franchises." He said the "definitive agreement" fusing the firms will "create the largest online retail broker" by the metric of "the average number of retail equity trades per day."

The CEO also had one more thing to announce: a special cash dividend of $6, payable at the close of the deal around Jan. 24. "Shareholders will receive one of the largest one-time cash dividends in recent history on Wall Street," he said. Boxing Day is Jan. 6, but it seems Moglia is delivering to shareholders a bit later.
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01 December 2005

US Banks have Shrugged-off their Recent Torpor

  
The Economist, 1 December 2005

Every business worries about increasing costs and deteriorating assets. In banking, that means rising interest rates and weakening loan quality and, beyond that, signs of sickness in the economy as a whole. In January the share prices of America's banks began to slide because of a combination of worries, even though the banks' operating performances continued unabated. Over the past month or so, however, prices have come bouncing back.

At the start of the year, the Federal Reserve was already tightening interest rates; the departure of Alan Greenspan from the Fed chairmanship was on the horizon; and energy prices were rising. Plenty of bad news followed, such as the travails of General Motors and the ravages of Hurricane Katrina, as well as good news that could be interpreted as bad, such as low unemployment, which can help push wages up. Banks therefore faced the prospect of greater loan losses, lower demand for credit and a higher cost of funds. Mergers in the industry slowed to $7 billion in the first quarter, against $82 billion in the same period of 2004, according to Eric Reinford of SNL Financial, a Virginia research firm. Few wanted to pay for a business that seemed to be going nowhere.

There are still reasons to worry: a slowdown in the housing market, which has long buoyed the economy and the banks, looks overdue. Nevertheless, since mid-October, the start of the third-quarter earnings season, sentiment has changed. Overall, profits are up by 20-25%, says SNL. A share-price index it compiles, covering 470 listed banks, has risen by 12% in just over a month, against 7% for the market overall.

The banks are benefiting from rising demand for commercial and industrial loans and from the lowest loan-loss rates on record. Energy prices have been easing lately and with them concerns about inflation, even though in the third quarter the economy grew at its fastest since the first quarter of last year. Expectations about where the fed funds rate might stop have faded from 6% earlier in the year to maybe 4.5%, just half a percentage point above the current level. The coming change at the top of the Fed has caused no tremors so far.

Rumours are once again rife about potential mergers, particularly among large banks (but not the largest few). These include AmSouth, Fifth Third, PNC, National City, Mellon, SunTrust, and anything with a teller window in Puerto Rico.

Perhaps the most intriguing sign of optimism is the eagerness with which bank bosses seem to be buying their own companies' shares. According to Thomson Financial, a research firm, for four weeks running more than half of the largest insider transactions have been by finance company executives, the longest stretch of this sort all year. This, Thomson observes, has frequently been followed by good news from the financial industry within six to nine months. The managers, like the market, seem to expect just that.

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29 November 2005

TD, BMO Seen Gaining Most from Proposed Tax Breaks

  
Scotiabank's strong excess capital makes it best placed to raise dividend, analyst says

The Globe and Mail, Allan Robinson, Tuesday, November 29, 2005

Canadian investors will be closely eyeing the fourth-quarter profit reports of the bank stocks this week now that Finance Minister Ralph Goodale has proposed tax changes that will significantly boost the value of their dividends.

The proposed taxation changes should boost the after-tax value of dividends from large corporations by 17 per cent, said Michael Goldberg, an analyst at Desjardins Securities Inc. in a report yesterday.

Bank of Montreal and Bank of Nova Scotia are scheduled to report today. Royal Bank of Canada is scheduled to report its fourth-quarter results tomorrow and Canadian Imperial Bank of Commerce on Thursday.

"The two banks that have the most relative upside are Toronto-Dominion Bank and Bank of Montreal at 15 per cent each," Mr. Goldberg said.

TD Bank is a "unique growth situation among the Canadian banks," while Bank of Montreal, a laggard, has the potential to report a positive earnings surprise today, he said.

Assuming that there is a 75-per-cent chance that the proposed tax changes will be implemented, Desjardins Securities estimates Laurentian Bank of Canada has a 9-per-cent upside potential. The upside potential of the other banks, according to the investment dealer, are as follows: Bank of Nova Scotia (6 per cent); CIBC (5 per cent); and Royal Bank (3 per cent).

However, UBS Securities Canada Inc. said yesterday that the proposed tax changes are only mildly positive for Canadian financial stocks.

Share prices are determined not only by the demand from taxable investors but also non-taxable investors such as pension funds and foreign investors, analysts said yesterday.

Scotiabank has the best capacity and inclination to ratchet up its dividend in the near term, said Jason Bilodeau, an analyst with UBS Securities.

The shares of Scotiabank, which closed yesterday at $47.09 on the Toronto Stock Exchange, up 9 cents, yield 2.89 per cent. During the past five years the dividends have increased by 21.4 per cent a year.

However, rising interest rates in Canada and slower growth could overshadow the beneficial impacts of the proposed tax changes, Mr. Bilodeau said.

Analysts forecast Scotiabank could earn 79 cents a share during the fourth quarter of fiscal 2005, compared with 66 cents a share a year earlier, according to Thomson First Call.

Its profit for fiscal 2005 is estimated at $3.10 a share, compared with $2.67 a share a year ago.

Scotiabank's "industry-leading excess capital gives [it] the flexibility to repurchase stock, raise the dividend and make acquisitions throughout 2006," said Mario Mendonca, an analyst with Genuity Capital Markets.

"We expect Bank of Nova Scotia to chip away at the bank's growing mountain of surplus capital with a healthy dividend boost, including a potential increase in the payout . . . and the pursuit of a more active share buyback program," Mr. Bilodeau said.

Analysts forecast Bank of Montreal earned a profit of $1.10 a share during the fourth quarter of fiscal 2005, compared with $1.04 a share a year earlier. Its profit for fiscal 2005 is estimated at $4.41 a share, compared with $4.43 a share a year ago.
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Big Cdn Insurers Seen Getting Smaller Break from Tax Cut Pledge

  
The Globe and Mail, John Partridge, Tuesday, November 29, 2005

Canada's three largest life insurers will likely enjoy only about half the share-price lift their bank counterparts can count on from Ottawa's pledge to lower dividend taxes, a financial services analyst is betting.

One reason is that the insurers have a much larger base of foreign investors, who do not stand to benefit from the pledge, TD Newcrest analyst Steve Cawley said yesterday.

The companies -- Manulife Financial Corp. and Sun Life Financial Inc. of Toronto and Great-West Life Assurance Co. of Winnipeg -- also have a smaller percentage of retail shareholders and lower dividend payout ratios.

As a result, Mr. Cawley said in the report that he is boosting his target prices for the companies by just 3 per cent to 4 per cent, "roughly half the positive impact we assigned to the Canadian banks." He said he has raised his 12-month price target for Great-West to $30 a share from $29, for Manulife to $75 from $73 and for Sun Life to $51 from $49.

About 25 per cent of Sun Life's shareholders and 45 per cent of Manulife's are foreign, while non-Canadian investors are a very small percentage of the banks', the report says. Mr. Cawley says if Sun Life's and Manulife's share prices increase, foreign investors may sell as the firms' shares become pricier relative to U.S life companies.
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18 November 2005

Dominic Do-Right

  
The Deal, Peter Moreira, 18 Nov 2005

On Sunday, Sept. 28, 2003, two cataclysmic events took place in Canada: Hurricane Juan slammed into the east coast, and Dominic D'Alessandro shook up Toronto's Bay Street.

D'Alessandro, president and CEO of Manulife Financial Corp. of Toronto, announced that his company would pay $11 billion in stock for John Hancock Financial Services Inc. of Boston. It was the biggest acquisition in Canadian history and immediately catapulted Manulife, which had demutualized in 1999, into the top tier of financial companies.

Though the havoc Hurricane Juan wreaked has largely been swept up, D'Alessandro's revolution continues to reverberate - and to pay returns to Manulife shareholders. It is now the second-largest company in Canada by market capitalization, exceeded only by Royal Bank of Canada, and the third-largest life insurer in North America, based on market cap, behind American International Group Inc. and MetLife Inc., both of New York.

More importantly, the Hancock deal has made Manulife a better company, improving profitability, boosting its shares and slashing its exposure to the Canadian market. In fact, in the first nine months of 2005, the U.S.'s contribution to Manulife's total profit was 30% larger than the Canadian component, effectively transforming the insurer into a U.S. company.

Manulife reported earnings of C$2.4 billion ($2 billion) for the first nine months of the year, up 33% from C$1.8 billion in the same period a year earlier, despite feeling the effects of a stronger Canadian dollar and property and casualty losses related to Hurricane Katrina. The company's profit in the first nine months of 2003 had been C$1.1 billion. "From the quarter that has gone by, the deal certainly looks to have gone well,'' says Ohad Lederer, an analyst with Veritas Investment Research Corp. in Toronto. "If there's downside, it's not evident.''

Adds James Keating, an analyst at RBC Capital Markets in Toronto, "This has proven an excellent deal, with distribution benefits better than expected, specifically in accelerated variable annuity and universal life policy sales.'' The company has improved profitability across a range of Manulife-Hancock product lines, Keating says.

Everyone was not always so high on the deal. The day after its announcement, Manulife's shares slid C$1.36, or 3.3% to C$39.49, and John Hancock lost 1.34%, to $33.84. Though the 18% premium to Hancock's previous day's share price seemed reasonable, analysts worried that the large deal would dilute Manulife's shares. They also wondered if Hancock was simply a consolation prize for Manulife, which had failed in bids to buy crosstown rival Canada Life Financial Corp. (which Great-West Lifeco Inc. of Winnipeg, Manitoba, bought for C$6.2 billion) and Canadian Imperial Bank of Commerce (a deal the Canadian government vetoed).

By the time the deal closed on April 28, 2004, however, Manulife's shares had risen to C$55, and as of Nov. 8, 2005, they had reached C$64.68 - a full 58% more than on the day the deal was announced.

D'Alessandro and his counterpart at Hancock, David D'Alessandro - the two are not related - promised savings of C$350 million over two years, and Veritas' Lederer says they appear to have made it. Dominic D'Alessandro told analysts on a recent conference call that projected synergies from the deal would likely reach $500 million. Another sign that synergies were achieved: Hancock's Canadian subsidiary, Maritime Life Assurance of Halifax, was integrated into Manulife within eight months of the deal's closing.

If the deal had one weakness, it's that it did not really strengthen Manulife's top management. Manulife is still run very much by Dominic D'Alessandro, aided by CFO Peter Rubenovitch, who has been with the Canadian company for a decade.

David D'Alessandro, placed in charge of the company's U.S. businesses when the deal was unveiled, left two months after the deal closed. John DesPrez III, who joined Manulife in 1991 as a counsel, now runs the U.S. operations.

Still, RBC's Keating says Manulife has gained expertise in businesses where it was absent previously, including banking, in which Hancock operates under the name Essex, and captive sales, which is branded John Hancock Financial Network.

So what does Manulife do next? Having approached Canadian Imperial Bank of Commerce once, press reports say Manulife may consider another bid if the Canadian government changes its policy barring bank-life insurance transactions. However, bancassurance is falling out of favor, with Citigroup Inc. and General Electric Co. ditching their life businesses in the past two years. Manulife is unlikely to pursue such a deal now.

The next likely option is to buy a U.S. insurer, though some say Dominic D'Alessandro may be content to grow the business organically. He is known as a disciplined acquirer and is no doubt reluctant to pay the current high valuations. "We are not proponents of further transformational U.S. deals, and we do not believe management are in that mindset either," Keating says.

Certainly, the outlook for the company is bright. A survey of 15 analysts by Thomson Investors Network show an average forecast of 18% growth in earnings per share in 2006, to $4.96 from an estimated $4.11 in 2005. Despite losses associated with Hurricane Katrina, Manulife has made a return on equity so far this year of more than 12%.

Meanwhile, Dominic D'Alessandro is proving he can do what no banker in Canada has done yet: transform a Canadian financial company into a largely U.S. company. And that is why his revolution has succeeded.
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08 November 2005

Cdn Banks Push for Insurance Business

  
Ottawa urged to ease restrictions to allow offer of policies to less-affluent customers

The Globe and Mail, Sinclair Stewart & Steven Chase, 8 November 2005

Toronto and Ottawa -- Canada's big banks, which for years have been prevented from marketing life insurance through their branches, are urging Ottawa to ease that restriction by allowing them to target less-affluent customers -- a group they claim is being underserved.

Officials from the banking industry have been meeting with the Department of Finance in recent weeks and are making a final push on the issue before the federal government releases its white paper on financial services. That paper will describe how Ottawa intends to rewrite legislation for the sector, and is expected to be published at the end of this month.

"We want to have access so branches could refer clients and use customer information to see what they need," said the head of one major bank, who described the lobbying approach as an attempt to stake out a middle ground with Ottawa. "We're saying to the government, 'why don't you open this up and let us into this?' "

A senior government official said Ottawa may still change its tack depending on the response to the white paper. "It puts out a direction to see what the reaction is. It's sort of like flying a flag," the official said.

The Canadian Bankers Association, an industry group, submitted a report to Ottawa in June insisting that banks should be allowed to provide customers with information on life insurance products through their branches, or refer them directly to their insurance operations. The banks also want to be able to mine their extensive databases to provide customers with insurance products tailored to their financial situation.

The issue is a sensitive one, however, and bankers are fearful of inciting the wrath of independent insurance brokers, a potent lobby group that carries considerable political heft. Both the banks and their rivals in the insurance broker trade have been furiously lobbying MPs in recent months to persuade them of the merits of their positions.

As a result, banking executives say the industry is focusing its recent discussions with Ottawa on the need to cater to lower-income Canadians, who they claim are poorly served by the current life insurance regime.

One executive said the idea is not to compete directly with life insurers, but to market plain, commodity-like life insurance products to customers who cannot afford policies of more than $100,000.

The average life insurance policy size has almost doubled from $105,000 in 1995 to $198,000 in 2003, making it an expensive purchase for many families, the CBA asserts.

Figures compiled by the banks show that only 60 per cent of families with a gross income of $40,000 or less own life insurance.

For those making above $80,000 a year, this number climbs to 81 per cent.

"The banks are well positioned to serve mid- and lower-income Canadians better than they're being served," said Caroline Hubberstey, a spokeswoman for the CBA.

The CBA is set to release the results of a new poll in a couple of weeks, just in advance of the white paper, showing that Canadians want more options in seeking out insurance.

Eighty-seven per cent of respondents said they would not feel obligated to purchase life insurance at their bank branch if this is where they had picked up marketing material.

If banks were able to mine their wealth of customer information to market specific insurance products, they would have to first get permission from customers to send them offers.

Sources say the banks were at an impasse several months ago as to how to lobby Ottawa over proposed financial services reforms.

Royal Bank of Canada, the country's biggest bank, and the one with the most significant insurance operations, wanted to ask that banks be allowed to sell life insurance products directly through their branches.

However, some of the other banks thought that was demanding too much, and the CBA agreed to lobby on a middle ground.

RBC made its own submission, calling on the government to let the banks begin selling directly.

"All banks agree that consumers want and need greater choice," said RBC spokesman David Moorcroft. "The only issue is how much choice we believe the government is prepared to give them right now."

But with a possible election looming, some banks are growing pessimistic that anything will change on the insurance file in the near future, and that this sensitive issue -- like mergers and income trusts -- may be pushed to the back burner for political reasons.

The white paper is still slated to be released in the next few weeks, and will then be sent to the House of Commons finance committee and the Senate banking committee for review.

The Finance Department is drawing up new legislation, reflecting the white paper, to be introduced in Parliament some time early in 2006.

Parliament must pass new financial sector legislation before the existing acts expire in October, 2006.
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03 November 2005

Cdn Insurers Show Cdn Banks How it's Done

  
The Globe and Mail, Sinclair Stewart, 3 November 2005

There's a lesson to be found in the recent quarterly results of Manulife Financial Corp. and Sun Life Financial Inc., but no one has to explain it to the country's banks: The insurers, unlike their Big Five brethren, have found a way to crack the lucrative U.S. market, and it's beginning to pay huge dividends.

Despite incurring a punishing charge for hurricane Katrina, Manulife was able to eke out a small increase in profit during the third quarter, aided mainly by its purchase last year of Boston-based John Hancock Financial Inc. and impressive contributions from its U.S. life insurance and wealth management businesses. Combined, these units produced 30 per cent more than the company earned in all of Canada during this period.

But Manulife, Canada's second-largest company, is not alone. Rival Sun Life, which has experienced problems in the United States, signalled last week it is getting back on track after some difficulties with regulators and a few years of pain in the fixed annuities business. Its U.S. businesses made $133-million during the quarter, or 45 per cent better than the previous year.

“Clearly the U.S. operations have been a significant driver of incremental profit for both Manulife and Sun Life,” said Robert Wessel, an analyst at National Bank Financial Inc.

“I think the life insurers have more competitive platforms in the United States, and now you're seeing the benefit of them relative to the banks.”

Of course, insurers have a natural advantage: They don't have the cost of establishing or buying expensive branch networks to service their customers. Instead, they focus more on designing products, and then rely on agents to sell them around the country. The banks, by contrast, are both manufacturers and distributors.

Mr. Wessel cautioned that it is difficult to generalize, especially since some banks, like Toronto-Dominion Bank, are only now laying the groundwork for their U.S. retail strategy. Others, like Royal Bank of Canada, have returned to an upward trajectory after stumbling for several quarters. Bank of Montreal may be the biggest exception, given it has been cemented in the U.S. Midwest for decades. Yet while its Harris Bankcorp subsidiary is an important contributor, it only accounts for about 20 per cent of the bank's annual profit, and performance has been uneven.

Manulife's results illustrate the gap between banks and insurers in terms of developing a U.S. presence. Its profit for the quarter reached $742-million or 92 cents a share, a 4-per-cent increase from $713-million or 87 cents a year ago. While the Canadian operations delivered a strong showing, it was the U.S. businesses — particularly on the investment side — that grabbed the attention of investors.

The company booked 46 per cent of its profit south of the border this quarter, and the growth opportunities there only figure to increase this number. Although some insurers have struggled in the current climate, chafing against both the rate environment and higher reinsurance costs spawned by the recent hurricane devastation, Manulife executives insisted Thursday the company is diverse enough to make money regardless of which way markets and rates are moving.

The stock markets, for instance, performed much better this year than last, providing a major lift to investment returns and wealth management profitability. Profit from U.S. wealth management rose to $163-million, up 37 per cent from a year ago. Without the effects of the stronger Canadian dollar, the increase would have been more pronounced, at nearly 50 per cent. The U.S. life insurance division reaped similar rewards, churning out $144-million in profit, an increase of 29 per cent.

Manulife chief executive officer Dominic D'Alessandro said Thursday that the insurer's performance underscores the success of the John Hancock merger, and suggested cost savings from the deal may reach $500-million, up from the previous estimate of $385-million.
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Financial Services in the Developing World

  
The Economist, Tom Easton, 3 November 2005

In rich countries, financial services on the whole work remarkably well, despite the exotic salaries, the crackpot deals and the occasional bust. The vast majority of people have access to interest-bearing savings accounts, mortgages at reasonable rates, abundant consumer credit, insurance at premiums that reflect the risk of losses, cheap ways of transferring money, and innumerable sources of capital for funding a business.

By contrast, financial services for poor people in developing countries—a business known as “microfinance”—have mostly been awful or absent. With no safe place to store whatever money they have, the poor bury it, or buy livestock that may die, or invest in jewellery that may be stolen and can be hard to sell. Basic life and property insurance is rarely available. Home loans are costly, if indeed they can be found at all. For many people, the only source of credit is a pawnshop or a moneylender who may charge staggeringly high interest and beat up clients who fail to pay on time. In the Philippines, lenders who zip from town to town on motorcycles expect six pesos back for every five they lend. That translates into an annual interest rate of over 1,000% on a loan for a month.

For workers from poor countries who venture abroad to earn a better living, sending money home to relatives can be hugely expensive. Such remittances have become an important source of income in many developing countries, dwarfing other inflows of capital from overseas such as foreign direct investment and multilateral aid. But if the money is being sent, say, from America to Venezuela, charges can amount to as much as 34% of the sum involved, according to Dilip Ratha of the World Bank.

Why are the poor so badly served? The easy answer, that people who have little money do not make suitable clients for sophisticated financial services, is at most a half-truth. A better explanation, this survey will argue, is that the poor have been hurt by massive market and regulatory failure. Fortunately that failure can be, and increasingly is being, remedied.

In most developing countries, the barriers to providing financial services for the masses are all too clear. Inflation tends to be high and volatile; government is often incompetent; and the necessary legal framework for financial services is often missing. Property laws can make it impossible for poor borrowers to use assets such as their home as collateral for loans.

In the past, many countries have outlawed “usury”, and today many Islamic countries prohibit the charging of interest. Governments in developing countries often impose caps on the interest rates charged on loans for the poor. Despite their popular appeal, such caps undermine the profitability of lending and thus reduce the supply of loans.

Incomplete and erratic regulation of financial institutions has also undermined the confidence of the poor in the financial services that are available. When they can find an institution that will accept their tiny deposits, it often lacks the sort of government deposit insurance that is routine in rich countries, so when a bank goes under, savers suffer. For example, Indonesia's PT Bank Dagang Bali, once known for its work with poor clients, was closed by regulators last year after it was discovered to be insolvent and riddled with fraud. Many savers did not get their money back.

Corruption is also commonplace in many developing countries. A recent study by the World Bank found that in two poor states in India where the financial system is largely controlled by the government, borrowers paid bribes to officials amounting to between 8% and 42% of the value of their loans. Corruption raises the cost of every financial transaction, allows undesirable transactions to take place and undermines consumer confidence in the financial system. This, and the related curse of cronyism, explains why access to financial services in countries where the state has control over the financial sector is poorer than where it does not.

Inadequate basic public services add to the burden on financial firms. SKS, a fast-growing microfinance institution in India, has had to build back-office systems that can work on two hours of power a day; it closely monitors voltage when its computers are running and keeps a diesel generator on hand. Many others simply give up on the idea of modern technology and continue to use paper instead. This makes them vulnerable. The tsunami in December 2004 wiped out financial records at many small Indonesian banks.

But not all the blame goes to poor-country governments. Financial-services firms too have failed to do enough to deal with the lack of the sort of data (for example, about a client's financial history) that are taken for granted in rich-country financial systems, and to find ways of reaping economies of scale. Many have simply dismissed the possibility that serving the poor might be a viable business.

The start of something big

In recent years, at least in some parts of the world, this bleak picture has begun to change, first in credit, then in savings and more recently in remittances. Even insurance—not only the basic life sort but also more sophisticated forms for things like cattle and weather risk—is gradually being introduced.

These changes have recently received a lot of attention in policymaking circles. Grand claims have been made that credit can end poverty. A World Bank report by Thorsten Beck, Asli Demirguc-Kunt and Soledad Martinez published last month shows a strong correlation between lack of financial access and low incomes (see chart 1). Earlier research by the first two authors and Ross Levine concluded that a sound financial system boosts economic growth and particularly benefits people at the bottom end of the income league. A long-term study in Thailand by Robert Townsend of the University of Chicago and Joe Kaboski of Ohio State University showed that families with access to credit invested more, consumed more and saved less than those without such access.

What makes microfinance such an appealing idea is that it offers “hope to many poor people of improving their own situations through their own efforts,” says Stanley Fischer, former chief economist of the World Bank and now governor of the Bank of Israel. That marks it out from other anti-poverty policies, such as international aid and debt forgiveness, which are essentially top-down rather than bottom-up and have a decidedly mixed record.

Studies by Stuart Rutherford, who runs an experimental bank that provides loans and takes deposits in the slums of Bangladesh, show that the poor attach great value to having a safe place to keep money and some means of providing for life's risks, either through savings or, better still, through insurance. When financial services are available to them, the poor, just like the rich, snap them up.

In one sense, microfinance has been around for a long time. What is now generating so much hope and excitement is less the discovery of some entirely new way to deliver financial services to the poor than the effect of the rapid innovation that has taken place in the past three decades.

From pawnshop to Citigroup

The oldest financial institution in the Americas is a pawnshop on Mexico City's central square. Set up in 1775 under an edict by the Spanish crown to assist people in financial trouble, it is called Monte de Piedad, variously translated as the mountain of mercy or the mountain of pity. Pity or mercy come in the form of cash in return for valuables. Unclaimed items end up for sale in a series of glittering rooms near the main banking hall.

By transforming trinkets into capital, pawnshops perform an important (if under-appreciated) service, but they have three limitations. They advance cash only to people with assets. Their loans are based on the value of collateral, not of a business venture. And the valuables held as collateral cannot be used to fund businesses, as banks' cash deposits can.

There have been two notable attempts to find alternatives. One has been the creation by developing-country governments of state banks, particularly to finance the rural poor. These have mostly been a disaster. The other, much more successful one involved a number of organisations extending uncollateralised loans to very poor borrowers. In 1971, Opportunity International, a not-for-profit organisation with Christian roots, began lending in Colombia. ACCION International, also not-for-profit, made the first of what it called “micro” loans in 1973. Grameen Bank started in 1976 and soon became extraordinarily famous for offering “microcredit” to women in small groups.

To qualify, Grameen's customers had to be extremely poor, probably earning less than a dollar a day. To overcome the lack of collateral or data about creditworthiness, group members were required to monitor each other at weekly meetings, applying varying degrees of pressure to ensure repayment. As loans were repaid, people were allowed to borrow more. The group replaced the security that pawnshops gained from collateral. The model is not perfect, but it does have real virtues and has since spread around the world.

Why did these organisations start with providing credit? They assumed that poor people were unable to save, and that their sole need was for capital. But that was not the whole story. When BRI, a failing state-controlled rural lender in Indonesia, was transformed into a bank for the poor in 1984, it offered not only the usual loan products but also a government-guaranteed savings account with no minimum deposit. This has been an extraordinary success: BRI now has 30m savings accounts.

Nobody knows how many institutions are providing microfinance in some form, but the number is certainly huge (see article). They are growing fast and serving a vast number of people in absolute terms, although still only a small proportion of the billions who earn only a few cents a day. Local banking giants that used to ignore the poor, such as Ecuador's Bank Pichincha and India's ICICI, are now entering the market. Even more strikingly, some of the world's biggest and wealthiest banks, including Citigroup, Deutsche Bank, Commerzbank, HSBC, ING and ABN Amro, are dipping their toes into the water.

The downsides

Not everyone has been pleased with the prospect of better financial services for the poor. Islamic fundamentalists have bombed branches of Grameen in Bangladesh and attacked loan officers of other institutions in India. Maoists have looted microfinance offices in Nepal. The head of a microfinance effort in Afghanistan was murdered, possibly by drug traders.

To drug lords in Afghanistan, the availability of credit is unwelcome because it gives a choice to farmers who were previously forced to grow poppies for want of other ways to finance their crops. For the elites in closed markets running inefficient monopolies, credit raises the prospect of future challenges from entrepreneurs. For radical Muslims, it means that women (who in many countries make up the bulk of microfinance borrowers) are able to run viable businesses and become independent. And for everyone in poor countries, credit can mean social upheaval as merit and enterprise replace inheritance, family ties and position.

Nor does microlending always have a happy outcome. The clients of K-Rep, an excellent Kenyan microfinance bank in a small town on the fringes of Nairobi, are a pretty resourceful lot, but when the government stopped repairing roads, picking up rubbish and spraying for malaria, some were at their wits' end. Drainage in the marketplace was plugged by uncollected garbage and customers stopped coming. Maria Njambi, a single mother with a ten-year-old child, used to have a viable business selling fruit and vegetables she bought with credit from K-Rep, but she had to watch her inventory rot and has stopped repaying her loan. She is not alone in her misfortune. A report in 2002 by CARD, a microfinance organisation in the Philippines, offers the following explanation for borrower attrition: “It is a tragic fact that over time, husbands will fall sick, sari-sari [variety] stores will be robbed, harvests will be poor and children will die.”

Yet microfinance institutions typically claim extraordinarily low loan losses of 1-3%, a bit better than the rate for big banks in rich countries and much better than for the big credit-card companies. Given the difficulties facing businesses in poor areas, some critics question the accuracy of these figures. Many of the banks lending to the poor are not-for-profit organisations whose accounts are rarely scrutinised by outsiders. Much of their capital has been provided by governments or philanthropists, and often does not have to be repaid, so perhaps microfinance institutions are being quietly lenient with their customers. Indeed, large-scale defaults in microfinance may go unreported. The Townsend-Kaboski research project in Thailand informally tracked hundreds of microfinance institutions and found that in the five years before the Asian financial crises, 10% failed and a quarter stopped lending.

So there is room for scepticism, but also plenty of reason for hope. The biggest of these is just how much progress the industry has made in the past 30 years.

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01 November 2005

Scotiabank Aims to Grow its Wealth Management Business

  
The high-performing bank wants to double this side of the business to claim its “natural market share”

Investment Executive, James Langton, November 2005

Bank of Nova Scotia has been one of the best-performing banks over the past several years, with one key exception — its wealth-management division. Now the bank has big plans for this part of its business, but it faces an uphill climb in its bid to move up the wealth-management rankings.

Among the Big Five banks, Scotiabank’s core business has been a standout. Given domestic constraints, the Big Five have looked outside Canada for expansion. Most of them have looked to the U.S., and have struggled with their strategies. They’ve also faced a variety of compliance and legal problems, with Royal Bank of Canada the latest to indicate it’s taking a US$500-million provision for ongoing Enron Corp.-related litigation.

But Scotiabank has steered clear of these issues and — by avoiding the U.S. and focusing on less developed markets — it has done an impressive job of global expansion. Its domestic wealth-management business, however, has been a noticeable laggard. Among the Big Five, Scotiabank fields the smallest wealth-management unit.

In an investor presentation held in mid-October, the bank revealed that, based on revenue, its wealth-management division has just a 7% market share. This is far below the 15% it considers to be its “natural market share,” based on the size of its other businesses.

How did it fall so far behind? For one, it has long had one of the smaller sales forces among the bank-owned dealers. For many years, BMO Nesbitt Burns Inc. and RBC Dominion Securities Inc. battled aggressively for status as the country’s biggest brokerage firm. They were both surpassed by CIBC Wood Gundy when it snapped up the retail sales force of a retreating Merrill Lynch Canada Inc. That left TD Bank Financial Group — which went its own way, building a full-service sales force from scratch — and Scotiabank with the smaller sales forces. Royal Bank and TD have also both enjoyed tremendous success with their asset-management businesses.
So, compared with its chief rivals, Scotiabank has been a bit lost in the shuffle in terms of scale and strategy.

Now Scotiabank is taking up the challenge. It is investing heavily in its wealth-management business in an effort to win back its “rightful” market share. At the investor presentation, which covered the bank’s overall domestic strategy, Scotiabank outlined plans to grow the wealth-management business by hiring new advisors, spending on training and technology, seeking acquisitions and pulling investment dollars from its large retail banking client base.

Tapping into an existing client base and cross-selling products is a challenge with which all the bank-owned dealers grapple. It has often proved easier said than done. Scotiabank does have significant assets to exploit, but it remains to be seen whether it can successfully pull it off.

Bank executives are constantly tweaking their referral systems and pronouncing them effective. But the reality on the ground is often the opposite. Cross-selling investments is no easy task. Although price can swing the sale of a product such as a mortgage from one bank to another, moving a brokerage account is a different proposition.

As CIBC World Markets Inc. explained in a report following Scotiabank’s presentation: “It makes sense to us that the borrowing needs of a customer are more prone to being shopped and, therefore, market share is more easily lost or gained in the lending marketplace. However, the investing business is even more relationship-driven in our view, which leads to materially stickier assets.

“Stealing market share is difficult at the best of times,” CIBC adds. “Unless Scotia can create a material competitive advantage through product innovation (typically short-lived), service excellence or building a larger sales force, growth in share will be a challenge.”

Scotiabank seems intent on trying all those avenues to gain a competitive advantage. Its Executive Vice President of wealth management, Chris Hodgson, says ScotiaMcLeod plans to hire about 200 full-service advisors over the next couple of years, increasing its advisor force to more than 1,000 by 2008. The parent also aims to double the retail bank’s investment sales force over the next few years, freeing up the 300 full-service advisors who cover bank branches to seek more new clients. He suggests that in 2006 these advisors will go from spending about 10% of their time on external sales to 50%.

Hodgson also suggests that the bank has invested in products and support systems to enhance its chance of effectively cross-selling. This means new investment products for the bank’s branches, including proprietary funds and external products; beefed-up training; more financial planning tools; and new technology for advisors’ desktops. New contact management and portfolio management software will be rolled out in 2006.

Scotiabank advisors have long griped about technology in Investment Executive’s annual Brokerage Report Card. It was an issue in the latest version of the survey, conducted earlier this year. Scotiabank ranked third among the Big Five bank-owned dealers. This was only good enough for ninth spot overall, though, as advisors at the independent dealers showed far more love for their firms.

While new technology always holds the promise of improving efficiency and enhancing productivity, advisors are often rightly leery. Large new rollouts always carry implementation risks and new technology often doesn’t live up to its promise. So, how much productivity improvement can be wrung from the existing sales force through new technology is a big question.

Bulking up the sales force will certainly grow revenue, but this isn’t an easy task, either.

Much of this growth will probably come in the form of new recruits who require training. Many recruits will be unproven as salespeople, and the risk is that some will fail; the really good ones could move on to more entrepreneurial shops.

Also, growing by recruiting new advisors is a considerable challenge. In its report, CIBC recalls that Scotiabank delivered an investor presentation in 2001 that highlighted similar opportunities for growth. Back then, Scotiabank predicted it could grow its sales force from 850 advisors to almost 1,300 in two years. But, four years later, it only has about 840 advisors. “Clearly growth of the channel is not easy, and we don’t believe it gets any easier from this point forward,” CIBC notes.

The CIBC report also suggests that Scotiabank may be asking too much from its branch-based sales force. CIBC reports that in 2001 Scotiabank experienced a “significant challenge” in having branch staff handling an average of 240 households each. “Now the bank expects the sales force to manage 500 households at a peak load.

This appears to us to be a significant challenge if the bank wants to achieve more than maintenance activity,” the CIBC report says. “While we suspect Scotia’s technology can provide an edge in attempting to be proactive, the caseload will probably result in a reactive sales force.”

Scotiabank certainly seems to recognize the challenge of growing its sales force organically. It is willing make acquisitions to complete its expansion, it says. Analysts estimate that Scotiabank is sitting on almost $5 billion in capital that could be spent on acquisitions. Hodgson suggests the bank is looking for deals large and small, from significant to secondary and in every area of the wealth-management business — from asset management to distribution — as well as high-end investment-counselling types of businesses.

However, having the appetite and resources for deals is easier than finding suitable and attractive acquisitions. “While we have diligently sought out acceptable targets and looked at several potential opportunities over the past year, we have not yet found the right target at the right price,” Hodgson notes.

This is a familiar refrain in the Canadian retail investment business. The asset-management business looks to have plenty of excess capacity and be ripe for consolidation, yet appealing deals are few and far between. The largest firms in the mutual fund business either have very large foreign parents or are so closely held that it would be hard to pry them free. Smaller firms abound, but there are few that are big enough to make a meaningful difference to the bottom line or to justify the inevitable risk and pain of integration.

Similarly, on the distribution side, the significant players are mostly bank-owned, foreign-owned or closely held — all conditions that make meaningful acquisitions a significant challenge.

“We will continue to seek opportunities to invest our capital by acting judiciously and with discipline and conviction when the opportunity is right,” Hodgson pledges. “While a key component of our focus is a significant domestic acquisition, we will also be looking at targeted ‘bolt on’ acquisitions and strategic alliances, which could include joint venturing and/or white labelling.”

An acquisition is a quick way to build scale, but could prove difficult. “In our view, gaining new customers is probably the key for [Scotiabank] and critical in wealth management,” notes Blackmont Capital Inc. analyst Darko Mihelic in a report. However, he suggests, Scotiabank’s hiring plans aren’t likely to “affect near-term results meaningfully.... Acquisitions are possible, but its track record suggests unlikely.”

Notwithstanding the challenges, Scotiabank has grown its wealth-management revenue over the past couple of years. “The performance of the wealth-management subgroup has been a quiet strength for Scotiabank in 2005,” notes Genuity Capital Markets Ltd. in its report on the meeting, noting Scotiabank’s wealth-management business has recorded double-digit revenue growth, well ahead of its rivals.

In his presentation, Hodgson suggested that the group would generate about $930 million in revenue for fiscal 2005. But the opportunity exists for the bank to more than double that by reaching its “natural” market share. Even so, achieving this ambitious goal would only put it on par with the fourth-ranked bank in the wealth-management game.

If there’s a silver lining, it’s Scotiabank’s massive potential for growth. But, given the ferocity of the competition, living up to that potential won’t be easy.
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29 October 2005

Cdn Banks Eye China

  
THE CHALLENGE: Canada's Big Five are small fry compared with many foreign rivals
THE LESSON: Target a niche, form partnerships, take the long view -- and then proceed with caution . . .

The Globe and Mail, Sinclair Stewart, Saturday, October 29, 2005

Rick Waugh has a little story he likes to tell about China. More than four years ago, before he was promoted to chief executive officer, Bank of Nova Scotia was approached by the World Bank with a proposal: Would it like to make a co-investment in Xi'an City Commercial Bank (XCCB), a coalition of more than 40 credit unions that had recently banded together under one corporate umbrella?

Xi'an, a city of more than seven million people in the heart of the Chinese mainland, is perhaps best known for its Terracotta Warriors, a stony legion of 8,000 life-sized sculptures that have been described as the eighth wonder of the world. What it isn't known for is stellar economic growth or the maturity of its banking system -- both of which the Chinese government and the World Bank have been attempting to change.

Scotiabank agreed to contribute $3-million (U.S.) for a 2.5-per-cent stake, and then work with XCCB to improve its governance practices and upgrade its accounting to international standards.

It sounded like the ideal opportunity: a cheap, low-risk, and straightforward segue into a Chinese market that was untapped by foreign rivals. But this is China, where attempts to transform the business culture, much less introduce Western notions of corporate governance and bookkeeping, are rarely straightforward matters. As it turned out, Scotiabank didn't sign the agreement until the fall of 2002, and then had to wait another two years before the investment itself was formally consummated.

"Four years," says Mr. Waugh, unfurling the fingers of his right hand to emphasize the point. "Four years to just close the deal. The Chinese, while their intents are right, have a long way to come on accounting standards, transparency, understanding shareholders' rights -- particularly minority shareholders' rights -- because they come from a culture of central planning. They've got a long way to learn."

The hurdles in Xi'an have hardly soured Scotiabank on China. The company has been laying groundwork here for 20 years, and now boasts representative offices in Beijing and Shanghai, as well as branches in Guangzhou and Chongqing. Along with Bank of Montreal, it has been the most active of the Canadian banks in pursuing growth in the world's most populous country.

Yet amidst the current helter-skelter environment of foreign investment in China and the litany of Western banks who have laid down billion-dollar bets in the past year, Mr. Waugh comes off as a voice of caution. He sees the obvious potential but he's wary of reaching too far, too fast. His experience with Xi'an city has taught him as much.

"In China, the road is going to be a very difficult one, through potholes and what have you, and you just don't know until you get there," he said. "For us, we're not counting on any material results for the foreseeable future. It is going to take longer than we think."

Canada and China are separated by several chasms, ranging from the geographic and the linguistic to the cultural and the political -- all of which can pose serious impediments to foreign expansion. Yet these barriers are quickly dissolving in the face of enormous opportunity. The numbers alone are enough to make any banker giddy: 1.2 billion people, $1.5-trillion in personal savings, and an economy chugging along at a 9-per-cent clip. The thinking is that as the Chinese get dragged into the global economy, they will begin acquiring the same kind of spending habits as Western consumers, creating an explosion in credit card usage, mortgages and lines of credit.

This combination of demographics and cordial business relations positions China as a natural place for expansion -- albeit cautious expansion.

"We have to focus on being a niche player in a very big market," conceded Mr. Waugh. BMO shares that view. It has branch offices in Beijing, Guangzhou and Hong Kong, along with a representative office in Shanghai. Foreign exchange trading is one of its biggest businesses here, and BMO is by far the largest Western player in the game, accounting for 70 per cent of the trading volume by foreign banks.

But like Scotiabank, its ambitions are realistic, if not modest. BMO realizes it could never compete with larger Chinese or U.S. rivals in personal banking, so it has focused its retail strategy on wealth management. It has a 28-per-cent interest in Fullgoal Fund Management Co. Ltd., a Chinese mutual fund company with more than $1.5-billion in assets under management. The fund industry is still in its infancy in China, evidenced by how much of the country's savings are deposited in bank savings accounts. However, BMO predicts that as much as $300-million (Canadian) in assets could be available for management in the next five to 10 years.

Tony Comper, BMO's CEO, preaches patience, but says the notoriously complex regulatory system in China is improving and things are beginning to move more rapidly.

"Frankly, we're not as interested in any short-run [potential] as we are in building a long-haul business," he said. "For our book, as opposed to taking just a pure equity investment in one of the commercial banks, this initiative . . . looks like one that is better suited to our capabilities and our risk appetite. The hallmark of the BMO approach to markets like this, and markets anywhere else, is a measured pace."

These banks may be moving with caution, but at least they're moving. The rest of the Canadian banks appear impervious to the China boom, and any steps they have taken to penetrate the mainland have been comparatively minor.

This shouldn't come as a complete surprise. BMO and Scotiabank have spent decades cultivating relationships with Chinese officials. More importantly, however, they can lay claim to proven growth strategies (Scotiabank in Mexico and the Caribbean, BMO in the U.S. Midwest).

This last point can't be overstated. Canadian Imperial Bank of Commerce, for instance, has made costly stumbles in the United States, both with its failed electronic retail bank and its accident-prone investment bank. Royal Bank of Canada has had growing pains recently in the U.S. Southeast, and while they have been less spectacular than those suffered by CIBC, they are serious enough to give the markets pause.

CIBC has a token presence in China, including representative offices in Beijing and Shanghai. However, it has essentially chosen to outsource its Chinese banking capabilities through a "business co-operation agreement" it struck recently with Bank of East Asia. The Hong Kong bank will provide CIBC clients with trade financing services and local currency accounts in China, but the Canadian bank will not receive revenue from the venture. RBC, meanwhile, has a representative office in Beijing.

That leaves Toronto-Dominion Bank, which has also resisted the urge to join the masses descending on China. Ed Clark has steered clear of China, instead devoting his two years as CEO to the U.S. retail market, first buying Portland, Me.-based Banknorth Group Inc., and then pulling off a merger of his discount brokerage operation, TD Waterhouse USA, with rival Ameritrade Holding Corp.

"Should we be sitting there and trying to get into China today?" he asked in a recent interview. "We came to the conclusion that what you have to do is what you're good at. You have to make money the way you know how to make money. So because of this historical legacy, Scotiabank has built a culture that is comfortable working in different cultures around the world. I'd rather make money for my shareholders doing what I [know how to do] than taking a shot at something I don't know how to do. Because it might be twice the rate of return, but I also could lose my shirt."

Maybe the cautious types are right. Maybe China is too raw and unwieldy, its reforms progressing too slowly, to justify anything more than a prudent, systematic approach to growth -- if anything at all. Maybe it's too risky to place a big bet on a banking system that is riven by bad loans and encrusted with bureaucratic management. But if these people are right, then a hell of a lot of high-powered bankers could be wrong.

The Chinese banking market has become the focal point of an unprecedented gold rush in the past year and a half, and Canadian banks are nowhere to be seen.

Witness the string of recent deals: HSBC shelled out $2.25-billion (U.S.) in late 2004 for a 20-per-cent stake in Bank of Communications; Bank of America then paid $3-billion for a minority stake in China Construction Bank; Royal Bank of Scotland, backed by some other investors, acquired 10 per cent of Bank of China for $3.1-billion; Semasek, a Singaporean conglomerate, also anted up $3.1-billion for a 10-per-cent stake in Bank of China, and committed another $2.5-billion for a slice of China Construction Bank. Even investment bankers are getting in on the act. This summer, Goldman Sachs said it would buy 10 per cent of Industrial and Commercial Bank of China for $3-billion, and UBS recently agreed to pay $500-million for less than 2 per cent of this bank.

Say goodbye to patience. The story here is one of mutual back-scratching: The Chinese banks, which are preparing for competition on the world stage when the country fully opens it doors to foreigners at the end of 2006, get exposure to best practices and management expertise, not to mention a much-needed dose of cash. The Western banks get access to huge distribution channels, which they can use to market their products to hundreds of millions of customers. They may also earn some lucrative fees for advising these Chinese banks when they begin launching initial public offerings on the stock market later this year.

Until recently, the 200 foreign banks operating in China controlled just 1 per cent of the country's $4-trillion banking system, according to UBS. However, if the deals continue at the current pace, this number could rise to 17 per cent in the next two years. A foreign bank can own up to 20 per cent of a Chinese bank, while a group of outside investors can own a maximum of 25 per cent combined.

Mind you, there are plenty of detractors. Chinese banks are legendarily opaque, and when they do offer a glimpse of their books, it's rarely pretty. The loan problems experienced by Canadian banks a few years ago barely register alongside the dysfunctional lending practices of their Chinese peers. So far, the Beijing government has paid a staggering $280-billion to bail out its banks since 1998, and will have to inject another $200-billion before the job is done, according to a report last month by the Organization for Economic Co-operation and Development. That is more than 30 per cent of China's GDP for 2004.

Jonathan Anderson, the chief Asian economist for UBS, believes the real story lies somewhere between the fear-mongers and the unfettered optimists. His argument is that, despite being an emerging market, China is a country that is severely overbanked. According to his calculations, commercial bank deposits account for nearly 200 per cent of the country's gross domestic product, while loans stand at roughly 130 per cent of GDP, both far in excess of banks in developed countries. Opportunities and risks still exist, he admits, but not nearly to the degree to which many believe.

"The truth of the matter is that China's financial system is neither an explosive minefield nor a beckoning gold mine," he wrote in a recent article, "but rather a profoundly middle-of-the-road investment option."

Five banks, five strategies

Bank of Montreal

Bank of Montreal's roots in China date back to the late 19th century, and today the bank remains one of the most expansive Canadian financial institutions on the mainland. BMO has branches in the capital of Beijing, as well as in Guangzhou and Hong Kong, and also boasts a representative office in Shanghai, China commercial centre. The bank is pursuing the retail market through its 28-per-cent stake in Fullgoal Fund Management Company Ltd., a mutual fund joint venture with a few Chinese partners. This summer, BMO became the first Canadian bank to be granted a licence to offer local currency services in China.

Canadian Imperial Bank of Commerce

CIBC has representative offices in Beijing and Shanghai, and once had a merchant banking partnership in Hong Kong with billionaire Li Ka-shing, Mr. Li sold his holdings in CIBC last year, however, and the two sides began dissolving their merchant bank. CIBC has been curtailing foreign expansion after experiencing troubles in the U.S., and China is no exception. Rather than undertake a more aggressive growth plan, CIBC struck a recent co-operation agreement with Bank of East Asia. The deal will allow CIBC customers to access Chinese trade financing and open local currency accounts through Hong Kong-based BEA.

Toronto-Dominion Bank

TD boss Ed Clark says he has no interest in chasing the Chinese dragon, and is instead focusing his external growth ambitions on the U.S. market. Through its TD Waterhouse brokerage, TD once had a small presence in Hong Kong, but that has since been shuttered. The bank has no beachheads on the mainland.

Royal Bank of Canada

RBC, Canada's largest bank, is one of the smallest in terms of its Chinese presence. The bank has capital markets operations in mainland China through its sole representative office in Beijing. RBC has applied to open a branch in the capital, and says it is committed t expanding its business with both government and financial services companies.

Bank of Nova Scotia

Along with BMO, Bank of Nova Scotia has the most entrenched Chinese presence of Canada's Big Five banks. Scotiabank, which has a reputation as the most international player in the Canadian banking sector, has representative offices in both Beijing and Shanghai, and has branches in the populous cities of Guangzhou and Chongqing. It recently partnered with International Financial Corp., a division of the World Bank, to acquire the small equity stake in Xi'an City Commercial Bank. Many American banks have attempted to crack the retail market this way, but this was the first time a Canadian bank made a director investment in one of its Chinese counterparts.
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27 October 2005

Banking Reform in China

  
The Economist, 27 October 2005

It is a staggering thought: communist China now has a bank more valuable than Barclays, American Express or Deutsche Bank, financial institutions at the heart of Western capitalism. At more than $66 billion following its initial public offering in Hong Kong on October 27th, China Construction Bank (CCB) boasts a larger market capitalisation than any of these three. CCB's listing, which raised $8 billion from foreign investors for 12% of its shares, is the largest global flotation for four years, China's biggest and the biggest ever for a bank. CCB garnered another $4 billion ahead of its float by selling stakes of 9% to Bank of America and 5.1% to Temasek, Singapore's investment agency.

This is quite a transformation for a bank that was technically insolvent less than two years ago and which, despite a hastily applied commercial gloss, is still a government agency, plagued by bad debts and corruption so pervasive that just five months ago its then chairman was arrested for bribery. In private, China's leaders must be marvelling that they have pulled off this sale. Yet their ambitions are far greater. Bank of China (BOC), the second of the “Big Four” state banks, with foreign investors already aboard, is planning a $5 billion foreign listing in early 2006. Industrial and Commercial Bank of China (ICBC), the biggest, is appointing advisers for a $10 billion flotation late next year or in 2007. Many of the smaller joint-stock and city banks now too have foreign investors and are eyeing overseas listings.

Beijing is encouraging this rush to market as the most fundamental step in reforming the economy since Deng Xiaoping opened China to the world in the late 1970s. Since then, the country's banks have been almost wholly responsible for channelling the population's sky-high savings into industry and investment. Given China's failure to develop healthy stock and bond markets, bank assets have ballooned to almost 30 trillion yuan ($3.7 trillion) in 2004, or 210% of gross domestic product (GDP). That is the highest of any big economy, says Nicholas Lardy at the Institute for International Economics in Washington, DC: India is at 170%, Brazil 160% and Mexico 100%.

Sadly the banks have been disastrous middlemen, lending on government instruction without a view to their profits. They have poured money into wasteful infrastructure projects and kept broken state-owned enterprises (SOEs) afloat. Not only has this created huge non-performing loans for the banks themselves, but also because China's investment is so unproductive, it has to shovel ever more money into its economy to maintain its current growth. Already, China needs almost $5 of fresh capital to generate $1 of incremental output, a far worse ratio than Western countries and even India. In the first quarter of 2005, fixed-asset investment reached an incredible 54% of GDP, 10 percentage points above the household savings rate. No country can sustainably invest more than it saves and China must raise the productivity of its economy.

That is why overhauling its banks is so critical to securing the country's future growth. China's political leaders have an iron commitment to bank reform—a commitment backed with cash. Since 1998, Beijing has injected more than $260 billion into its banks via straight handouts and by allowing the Big Four to shift dud loans into separate state-backed companies. This is about twice what South Korea spent to restructure its banks after the 1997-98 Asian crisis and about what America needed to bail out its savings & loans industry. Mindful of the long paralysis of Japan's indebted financial system, China is pumping in funds before a financial meltdown. Weijian Shan, a director at Newbridge Capital, a private-equity firm which owns a controlling 18% stake in Shenzhen Development Bank (SDB), is impressed: “the government is taking the pain before it is too late, showing it understands that China's economic development depends on a healthy banking system.”

Beijing realises too that money alone will not do the trick. Since 1998 it has raised accounting, prudential and regulatory standards. Before then, the banks could book interest income for up to three years even if it was not being paid; now they can do so for only 90 days—the international norm. In 2002, the old lenient system whereby banks provisioned just 1% of their loans regardless of risk, was replaced by a five-tier classification tying the size of the provision to loan quality. Meanwhile, the central bank's decision last October effectively to lift the ceiling on commercial loan rates should, in theory, allow banks to charge more to riskier borrowers.

The biggest change, though, has been the creation of a central regulator, the China Banking Regulatory Commission (CBRC), carved out of the central bank in 2003. Headed by Liu Mingkang, a respected former president of BOC, the regulator is trying to shift the banks' focus from mindless loan and deposit growth to preserving adequate capital and generating decent returns on it. Lenders that do not meet a capital ratio of 8% of risk-weighted assets (as decreed by Basel I, a global standard) by 2007 face sanctions—including the removal of senior management. The regulator's 20,000 staff are trying hard to ensure compliance. “At every board meeting, the CBRC guy is right there taking notes and pounding the table,” says Stephen Harner, a former diplomat who now sits as an independent director at Hangzhou City Commercial Bank.

The rush for reform

All this has given an urgency to reform efforts. Almost all China's 128 commercial banks have introduced better governance, shareholding and incentive structures, and have added independent directors to their boards. Senior managers are investing in new risk systems and trying to change bad old habits such as having the same person make and approve a loan, a practice that encourages corruption.

The restructuring has been helped by a benign environment. China's economic boom fuelled annual loan growth of almost 16% over the past four years and deposit growth of 18% a year. Lending to consumers, which started only in 1997, has exploded, increasing 123 times to more than 2 trillion yuan ($250 billion) in seven years, says Merrill Lynch, an investment bank. Corporate loans still dominate, but mortgages, car and education loans now make up 11% of the total and 26% of new lending, says Mr Lardy (see chart 1).

Strong revenue growth and offloading bad debts on to the government has inflated bank profitability. Last year, China's 13 biggest banks made net profits of 90 billion yuan ($11 billion) and a decent-looking return on equity (ROE) of almost 11%, says Fitch, a credit-ratings agency. Over half came from CCB, the sector's poster child, which expects net profits of 42 billion yuan ($5.2 billion) for 2005. Though it is only the third-largest lender, aggressive management, leadership in mortgages and the number two position in debit and credit cards have helped it achieve an industry-leading ROE of over 25%.

Meanwhile, the headline non-performing-loan ratio reported by the CBRC fell to 8.8% of total loans by this June, down by half since the end of 2003. CCB looks much cleaner, with a ratio of 3.91%. It has stronger reserves, with loan-loss provisions of 64% of its bad loans compared with 15% average for its peers. Its listing prospectus says that loans to “new” customers (acquired since 2000) are one-third as likely to go sour as those to older clients, suggesting regulations are working. On this basis, CCB looks only a bit worse than developed-world banks.

Well, it would, if that were indeed the true picture. Independent estimates put bad debts at 20-25%, far exceeding official figures. The CBRC itself paints an alarming picture. In an internal report leaked to Shenzhen's Securities Times, the CBRC found system-wide bad loans actually rose this year, if a disposal from ICBC was excluded. It expects 30 billion yuan in new bad loans in 2005. And on October 14th having inspected 11 banks, the CBRC concluded that it is “common practice” for banks to ignore regulations and fail to monitor loans, and that bad-loan levels are “not accurately revealed”. Poor accounting means that the banks themselves are unsure of their bad loans. Others do not tell. Lai Xiaomin, head of the CBRC's Beijing office, admits that “when our banks disclose information, they don't always do so in a totally honest manner.”

That bad loans are rising, not falling—Fitch estimates by 8% in the first half of 2005 once government-funded write-offs are excluded—is not surprising. China's banks went on a lending binge between 2003 and 2004, partly to “grow out of” their bad loan problem. Many loans will go sour, as Beijing has moved to curb overheated sectors such as steel, cars and property. If economic growth slows, a new wave of bad loans will hit. In addition, banks carry alarmingly high levels of “special mention” loans, ranked as performing but where a borrower's circumstances have worsened. Even at CCB, these are 14% of the total.

Look at the books

A new surge in bad debts would be bad enough if Chinese banks had the earnings power to absorb them, but they do not. Behind the headline numbers, their basic profitability is very poor. An average net interest margin of 2.36% looks decent compared with the 1.5-2.5% in developed markets. But David Marshall, head of Asian financial institutions at Fitch, argues that Chinese banks need far wider margins to cover the risks typical of an emerging economy. Indonesian banks, for example, boast a 5% net interest margin and Indian banks 3.45%. Meanwhile, Chinese banks are too dependent on loan income. More stable income from commissions and credit-card fees is only 13% of total revenues, half the level at Indian banks and just one-third of Thailand's. And while costs at Chinese banks are low, at 45% of revenues, this reflects poor investment in training and IT, not better efficiency.

Put all of these factors together and the return on assets (ROA) generated by China's banks, at less than 0.5% last year, is the worst in Asia (see chart 2). Granted, they look better measured by ROE, but this too is deceptive. The excellent 25% CCB highlights in its prospectus is really 17% after adjusting for a tax break. More crucially, the sector's 11% reflects inadequate levels of equity (in other words, capital) rather than high returns. The industry has a capital-adequacy ratio of barely 8%. Mr Marshall argues that China's banks should be carrying capital of at least 15-20%, as banks in Indonesia do, to guard against unforeseen risk. If they did, their ROEs would drop to 5% or less—a much truer reflection of their innate level of profitability.

Two sobering conclusions follow. The first is that even a tiny deterioration in business conditions that either reduces margins or increases bad loans would wipe out earnings at China's banks. The second is that even if the economy remains good, the banks cannot generate enough internal capital to support their current levels of loan growth. Ryan Tsang at Standard & Poor's, a credit-ratings agency, estimates that to avoid more capital injections the banks have to generate an average ROA of 2.1%, almost five times current levels.

Clueless lenders

To close that gap will take a fundamental transformation of how Chinese banks operate. The banks simply do not understand how to price risk or spot a dodgy borrower. Neither flexible interest rates nor loan classifications can help if credit officers cannot tell good loans from bad. The current boom has led loan officers to believe the value of collateral always goes up.

The real battle for bank reform will be won or lost in the branches. While reforms have changed much at head offices, they are hard to enforce elsewhere. Guo Shuqing, CCB's new chairman, admitted shortly after he got the job, that “more than 90% of the bank's risk managers are unqualified”—a bold statement from a man wanting to list his company.

A pyramid of cards

These are massive organisations to turn around, after all. CCB alone has 14,250 branches and 304,000 employees. Their historic decentralisation makes them especially hard to control. In a book to be published in November, Wu Jinglian, China's most respected economist, notes that until a decade ago provincial branches of commercial banks borrowed funds directly from provincial offices of the central bank and lent them to local customers. They enjoyed “legal person status” and did not require authorisation from head office. Even today, big branches of ICBC have their own English-language websites—emphasising their independence. “Branch managers are kings in China,” concurs Frank Newman, an American who took over as chairman of SDB on behalf of Newbridge earlier this year.

At all banks there is a struggle between head office, which wants to centralise processes, and local staff who are in thrall to the demands of local officials and industrialists and who disobey their branch managers on whom they depend for their promotions at their peril. Unhelpfully, the branches are being monitored by a regulator that faces the same problems as its charges—too many unqualified staff spread too thinly. Han Mingzhi, head of the CBRC's international department freely admits, “we lack people who understand commercial banking and microeconomics. It is a headache for the CBRC.” The result is that it will take China's banks years to establish proper corporate governance, a genuinely commercial culture and hence decent profitability.

Meanwhile, strategic foreign investors are supposed to bridge the gap—with money, but especially with skills in risk management and advanced financial products. The lure of China's high growth and huge population has triggered an astonishing stampede, attracting some $18 billion in foreign direct investment in China's banks in one year. The first big deal was the $1.7 billion HSBC paid for a 19.9% stake in Bank of Communications (BoCom), the fifth-largest lender. Then came CCB. Since then, a consortium led by the Royal Bank of Scotland has put $3.1 billion into BOC, Temasek another $3.1 billion and Switzerland's UBS $500m, while Goldman Sachs and Germany's Allianz are investing in ICBC. Only Agricultural Bank, the Big Four bank with the deepest problems, has failed to attract a Western investor.

In return, the international banks get a cut-price entry ticket: Bank of America paid 1.15 times book value for its stake in CCB, which has now floated at almost twice book. They also gain access to a branch network and client list they could never afford to replicate, even after World Trade Organisation rules force China to open its domestic banking market fully from end-2006. Every deal is thus accompanied by a joint-venture in savings and insurance products and, of course, credit cards—the Chinese financial market that has every foreign investor salivating.

Only 12m of the 880m bank cards in China are genuine credit cards. So McKinsey, a management consultancy, predicts exponential growth from this segment, and profits of $1.6 billion by 2013. Yet McKinsey also notes that half of existing accounts are unprofitable. Chinese pay their bills in full each month, show little loyalty to brands and are unimpressed by foreign-backed offers. Ron Logan, head of HSBC's credit-card venture with BoCom, says acquisition costs are soaring as competition heats up, with everything from DVD players and holidays used to entice customers, further eroding profits. Jean-Jacques Santini of BNP Paribas, which just bought one-fifth of Nanjing City Bank, warns investors: “expect to lose money on credit cards for the first three or four years.” The only way for investors to make decent returns in the short term is by betting on a big rise in post-IPO share prices. Everything else they take on trust.

A very Chinese welcome

Meanwhile, given limited ownership rules, foreign banks can have only a modest influence on strategy or operations at their Chinese partners. Newbridge is an exception since it has won genuine management control of SDB, which is small and has a widely dispersed ownership. HSBC's vastly greater size compared with BoCom, means it might, in time, have a significant say. The rest are restricted to one or two board members each, while the appointment of senior management remains with the Communist Party. “Can China's banks be fully reformed while staying under government control? I doubt it,” says Mr Marshall.

To reform its banks properly, China must allow foreign takeovers. And its banks must be allowed to merge and fail. Yet even if Beijing raises cumulative foreign-ownership limits above the current 25% next year, as the CBRC expects, it is unlikely to relinquish control of a major bank. Worryingly, the CBRC seems ambivalent about foreign participation. Mr Han says he doubts the wisdom of raising the ceiling on foreign investment “if we don't get something in return”. Yet as banks in Poland and the Czech Republic discovered, preventing foreign takeovers simply delays bank reform and means more costly bail-outs. A stockmarket listing cannot really help while the state remains in charge: minority investors can do little to change poor corporate governance or influence strategy.

Instead, China is gambling on going it alone. By rushing poorly reformed banks to market and sucking in a bit of money and know-how (not to mention greater scrutiny) from foreign investors, it hopes to improve them sufficiently and sufficiently rapidly before the economy runs into a headwind. The size of that gamble should not be underestimated.


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13 October 2005

Macquarie Bank

  
The Economist, 13 October 2005

The heady climb of an unusual investment bank

This week, for the first time in its 20-year history, Macquarie Bank held a board meeting in London, the first outside Australia, its home country. Allan Moss, Macquarie's chief executive, says that nothing should be read into the timing: the meeting had been planned for more than a year, and the bank owns lots of assets in Britain. Others are not so sure. In August, the bank said that it might bid for the London Stock Exchange, already the subject of attention from other European bourses. Rumours about the preparation of such a bid have been flying about since.

The idea fits Macquarie's unusual style. As well as offering conventional investment banking, fund-management and retail financial advice, the bank has been an eager acquirer, via funds and trusts, of firms and infrastructure. In Britain alone it made a string of purchases in the past 18 months, from a ferry operator to a gas distributor, to add to the M6 toll road and the two airports it already owned.

Macquarie has grown from two offices, in Sydney and Melbourne, into the manager of a portfolio worth A$89 billion ($67 billion) and the employer of 7,000 people in 23 countries. In the year to the end of March, it made a profit of A$823m, an increase of 67%, and the value of its portfolio went up by more than 40%. Its income outside Australia rose by 83%, and now accounts for almost 40% of the total.

The action rolls on. On October 4th Macquarie launched a new fund, to invest in media assets. It will be financed by an initial public offering that is planned to raise A$927m-996m. The stock market likes what it sees: the share price is almost 60% higher than in mid-April. This helps to explain why Mr Moss is Australia's longest-serving chief executive. Having clocked up 12 years in a land where the average boss lasts for about four, he reckons: “I'm probably approaching 250 years old.”

A rum choice of name

Macquarie was formed in 1985 from the Australian arm of Hill Samuel, a British merchant bank. It was listed on the Australian stock exchange 11 years later. The original team included both Mr Moss and David Clarke, now the executive chairman. They trawled history books to name their bank after a great Australian. “Remarkably,” says Mr Moss, “quite a number are not necessarily the sorts of people whom you would choose for the name of a bank, actually.” They settled on Lachlan Macquarie, an early 19th-century governor who brought order to the chaos of colonial Sydney, in which rum was often used as currency. The governor bought Spanish silver dollars, punched out the middles and thereby created two new coins: the punched-out bit and one with a hole, which became the bank's symbol. “It was the first Australian financial innovation,” says Mr Moss. “it was of great benefit to the community and it made money. It's a symbol we feel proud of.”

The bank is making money too—not least for its bosses. In 2004-05, Macquarie's top seven executives were paid a total of A$89m; Mr Moss's share was A$18.5m, mainly from “performance-related” fees added to his salary, making him Australia's highest-paid chief executive. The fees, he says, are “market rates for the work we do”. Macquarie, he notes, has raised A$17 billion in venture capital in the past 18 months, half at home and half abroad. Clearly, he says, clients have confidence in Macquarie's business model. A key strategic theme is “not being constrained by conventional views of what investment banks should do”.

This unconventional model took shape about ten years ago, when Macquarie won a tender to build the M2 toll road in Sydney by floating a company that would own the road; original investors have reaped a ten-fold return. Thereafter, Macquarie set up a series of listed funds covering toll roads, airports and communications: the media fund is the latest addition. Like its parcel of international property trusts, all have done well. The assets they own or manage range from a toll road in Chicago to a power company in Canada. The bank's image took a battering three years ago, after it paid almost A$6 billion for Sydney airport, when Virgin Blue, a low-cost carrier, accused it of reneging on an access deal. Virgin launched billboard advertisements with the bold slogan “Macquarie: what a bunch of bankers,” before the dispute was settled.

The common theme behind this disparate group of assets, says Mr Moss, is finding businesses that “have some protection from the full rigours of competition.” This means buying shopping centres, industrial properties, airports, toll roads and broadcast towers in locations that pretty much have the field to themselves: as more people want to use them, their revenue streams will keep on growing.

So far, this approach has worked exceptionally well. Could it come unstuck—because of a global downturn, say, or, as some critics suggest, simple hubris? Mr Moss counters that risk management is his most important job. Macquarie, he says, continually estimates what would happen if markets fell by as much as 40% in a day, and makes sure it is confident the bank would still be in good shape at the end of such a catastrophe. Such methods will continue to be needed if it is to steer clear of the grand visions that have sunk more flamboyant high-flyers.
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